Shipping Details and Terms & Conditions
Shipping, Payment and Duration:
Within UAE: AED 15 (excluding remote areas. We will notify you if your area falls under remote region). Shipping is free on order above AED 200.
Within UAE: Cash on Delivery, Bank Transfer, Western Union or Paypal
Outside UAE: Bank Transfer, Western Union or Paypal
Duration: For local parcels, within 2 days. For internation parcels (5-7 days).
The customer will have to bear the custom duty, if any.
We are based in United Arab Emirates. The price is quoted in AED. For the customers outside UAE, the exchange rate on the date of order made with be applicable. We use www.xe.com for currency conversion.
Stock Availability & Delivery:
All orders placed on the website are subject to availability and will be delivered as soon as possible . If you have an urgent delivery deadline please make sure you contact firstname.lastname@example.org to check for availability. You will receive a confirmation email within 24 hours to notify you of the stock availability and estimated delivery times.
Returns, Cancellations and Exchanges
Items are supplied in perfect condition and once recieved are no longer refundable. If there is a clear manufacturers fault, you must inform us within one week of the purchase. In this case, once we have examined the item, we will exchange it. If you think you have made an error on your order and need to make a change to it or make a cancellation then please do get in touch as quickly as possible. You can email email@example.com and we will get back to you as soon as possible. If you receive goods that are damaged, faulty or different from the item that you ordered please get in touch at firstname.lastname@example.org and we will endeavor to solve the issue.
We endeavor to show the correct dimensions and descriptions of each product but in certain items like paper, strips etc the color may slightly vary.